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العنوان
The mediating role of customer- brand relationship between perceived corporate social responsibility and brand advocacy :
الناشر
Sara Mouhammed Hassan El kouli,
المؤلف
El kouli, Sara Mouhammed Hassan.
هيئة الاعداد
باحث / Sara Mouhammed Mouhammed Hassan El kouli
مشرف / Mohamed Abdallah Al-Hendawy
مشرف / Ahmed Mohamed Elsetouhi
الموضوع
البنوك التجارية. البنوك التجارية - ادارة. البنوك التجارية - خدمات مصرفية.
تاريخ النشر
2021.
عدد الصفحات
166 p. :
اللغة
الإنجليزية
الدرجة
ماجستير
التخصص
الأعمال والإدارة والمحاسبة (المتنوعة)
تاريخ الإجازة
1/4/2021
مكان الإجازة
جامعة دمياط - كلية التجارة - ادارة الاعمال
الفهرس
Only 14 pages are availabe for public view

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Abstract

This study aims to examine the direct and indirect effect of perceived corporate social responsibility on brand advocacy, through mediating customer- brand relationship. It is applied to 398 customers of commercial banks in Egypt. To achieve the goal of the study and test study hypothesis, the study used path analysis through warp PLS program. The results showed a positive effect of perceived corporate social responsibility on customer- brand relationship and a partial positive effect of perceived corporate social responsibility on brand advocacy, through mediating customer- brand relationship.