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العنوان
التأمين الطبى الخاص فى ظل المتغيرات المعاصرة :
المؤلف
عبد العاطى، هبة أحمد عبد العظيم.
هيئة الاعداد
باحث / هبة أحمد عبد العظيم عبد العاطى
مشرف / عبدالله صميدة
مشرف / إبراهيم معزوز
مناقش / نادية أحمد حسن
مناقش / محمد نادي عزت حسين
الموضوع
الرعايه الصحيه - التكاليف.
تاريخ النشر
2019.
عدد الصفحات
102 ص. :
اللغة
العربية
الدرجة
ماجستير
التخصص
الأعمال والإدارة والمحاسبة
الناشر
تاريخ الإجازة
28/2/2019
مكان الإجازة
جامعة بني سويف - كلية التجارة - الرياضة والتأمين
الفهرس
يوجد فقط 14 صفحة متاحة للعرض العام

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المستخلص

The study aimed to evaluate the performance of the medical insurance in the Egyptian market, in light of the contemporary variables which are the rise in prices which led to an increase in the value of medicines and treatment costs, which are the subject of medical insurance compensation. It also sought to identify the role played by the quality of health care provided by the insurance on the satisfaction of the customer and the extent of his loyalty to the insurance company provided insurance service. To achieve this goal, the researcher conducted an analytical study evaluating the technical activity of the subscription of the medical insurance branch and also a field study to evaluate the quality of health care in the insurance companies in the medical branch. The statistical analysis was carried out using the statistical ratios and indicators used to evaluate the technical performance of the results of the insurance business, including the development of premiums and compensation and the retention limit index. The statistical program SPSS was used in the field study and a number of statistical tools and methods were used, the simple and multiple regression ..... The results of the study showed the Egyptian market experience in the medical subscription, which resulted in high loss rates. However, the health service offered by medical insurance is of high quality, She also stressed the importance of the communication and information agent as an intermediary variable that further enhances the impact of the quality of health service provided by the insurance companies on customer satisfaction .The study concluded with some recommendations, including starting to rationalize the subscription in the medical insurance branch as well as rationalizing the reinsurance policies in this branch as well as the necessity of using modern technology in the field of pricing and acceptance of the operations received.