الفهرس 
LITERATURE REVIEWOnly 14 pages are availabe for public view
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Abstract
ABSTRACT:
Stakeholders play a significant role in either project success or failure. The effective
management of stakeholders in residential and commercial construction projects has a
great contribution to the project success. This importance of effective management is due
to the conflict among stakeholders which is considered as a traditional construction
aspect. The probability that the project will be completed successfully is reduced due to
conflict between the project team and one or more stakeholders which generated from the
lack of stakeholders’ management. This study provides the most critical factors impacting
the process of stakeholder’s management for residential and commercial construction
project in Egypt.
Different factors affecting the trend of stakeholder‘s management were extracted through
literature review form many references aiming to cover the chief objective of the research
which is identifying and prioritizing the most efficient factors impacting the process of
stakeholders management for residential and commercial construction projects ,30 factors
were elected for conducting the research those factors were included into 6 groups
(Precondition, Stakeholder Identification, Stakeholder Assessment, Decision making,
Continuous support & a General factors group) to facilitate the analyzing process , then a
face to face interviews with recommended experts in the field of project management for
the validation of the questionnaire prior distribution were conducted accordingly a wide
range survey was provided for collecting individuals‘ responses concerning the factors
importance for the purpose of prioritizing them according to their effectiveness, impact
and influence.
The Survey was emailed through an online survey web site to 136 selected professionals
& 19 surveys were handed manually to represent different directions & opinions in
construction industry to share their experience extracting the most factors affecting the
process of stakeholder‘s management .
Selected professionals have been either contacted through an on line specific web sites
groups represent Stakeholders Management or selected manually trying to reach the most
valuable opinion according to professionalism and experience for each individual person .
Out of 136 & 19 participants 100 responses (64.5%) were received then the manual
printed surveys were manually entered in the online survey to allow dealing with one
type of data (Computerized based).
The collected responses were analyzed using the SPSS program than MATLAB program
and the results were compared for the purpose of ensuring the most impacting factors.
The collected responses were analyzed using the SPSS program than MATLAB program and the results were compared for the purpose of ensuring the most impacting factors.
The result indicates that the most effective Five factors that have a great influence on proper and effective stakeholders management include: Managing Stakeholders with social responsibilities, Exploring stakeholders needs and constraints in projects, Formulating appropriate strategies to manage stakeholders, Build trust between project top management and the most engaged stakeholders in the project, Defining & formulating a clear statement of Project Missions.