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العنوان
The Effect of Leader Member Exchange “LMX” on Employee Turnover Intention: Intercultural Competence
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المؤلف
Shaalan,Lara Ayman Abu Bakr.
هيئة الاعداد
باحث / Lara Ayman Abu Bakr Shaalan
مشرف / Abdel Moniem El Saied
مشرف / Reham El Seidi
تاريخ النشر
2017
عدد الصفحات
167p.;
اللغة
الإنجليزية
الدرجة
ماجستير
التخصص
السلوك التنظيمي وإدارة الموارد البشرية
تاريخ الإجازة
1/1/2017
مكان الإجازة
جامعة عين شمس - كلية التجارة - إدارة الموارد البشرية
الفهرس
Only 14 pages are availabe for public view

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from 167

Abstract

The workforce planning has been become one of the most critical issues that any organization faces nowadays. This paper reports an empirical study that declared the impact of leader member exchange (LMX) and its effect on the intention to turnover, whether LMX has a relation on intention to turnover or not, in addition to that, whether intercultural competence is considered to be a moderating variable or not, which means, that LMX has a relation with intention to turnover in the presence of intercultural competence or not. A sample of 400 employees in the field of telecommunication sector in Egypt was studied. The dependent variable of the research was turnover, while the independent variable was LMX, where LMX as a variable is measured by four factors, which are, affect loyalty, contribution and professional respect. For the moderating variable of the research intercultural competence was used, it is measured by 9 factors, which are cross cultural empathy, self-efficacy, and willingness to engage, cross cultural openness, emotional self-regulation, self-monitoring, and tolerance for ambiguity, low need for cognitive and cognitive flexibility. A sample was investigated and research findings were analyzed by using descriptive statistical techniques, Cronbach`s alpha, Coefficient of correlation matrix,Regression analysis, and analysis of variance. Results showed that there is significantpositive strong relationship between leader member exchange (LMX) and intention to turnover, while there is no direct significant relation between LMX and intention to turnover in the presence of intercultural competence. In addition, it empirically concluded that idealized influence attribute and individualized consideration are the transformational leadership behaviors that have the highest impact on employee voluntary turnover.
Key words: Leader Member Exchange (LMX), Intercultural Competence, Turnover Intention, Employees‟ performance quality, Organizational Cultural, Employees attitude.