الفهرس 
الإطار العام للدراسةيوجد فقط 14 صفحة متاحة للعرض العام
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المستخلص
The Philosophy of Assessing and Improving University Performance in the Light of Quality and Accreditation Requirements
Introduction:
Assessment of university performance has become a global trend in most universities in both the developed and the developing countries. In Egypt, the need for adopting performance assessment approach is increasing at the present time.
Moreover, the importance of assessing university performance is increasing with the increase of different forms of external monitoring that society exercises upon universities, and with the application of accountability that reflects an economic policy which is concerned with measuring the results of the educational process, as accountability is mainly concerned with defining objectives, responsibilities, selecting inputs, measuring outputs, and ensuring effectiveness. Thus, it comprises policies and objectives providing evidences upon the validity and appropriateness of programs and processes, and finally assuring the quality of outputs.
According to the principles of accountability, universities are responsible for their functions and roles in society, and are expected to prove the effectiveness of their work and their ability to evaluate their performance. This is in addition to linking the results of evaluating the performance to funding; what’s known as “performance- based funding”.
More and more, university performance assessment should be done via the use of the recent performance measurements that proved great success in different sectors and fields. Among these measurements are balanced scorecards and performance prism.
Thus, it can be said that universities in their way to achieve progress in the levels of performance quality have adopted different approaches and quality systems; in their forefront “Total Quality Management” (TQM) approach. But recently as a result of the challenges and fierce competition universities face and the ever- changing needs and desires of stakeholders, Total Quality Management is no longer applicable, and therefore new approaches to Quality Management should be adopted to achieve the highest quality levels; among these approaches is six sigma.
Based on what has previously been said, the current study aims at exploring the benefits of the use of Six Sigma in improving university performance and in enhancing the efficiency of the whole educational system.
Statement of the Problem:
The current study is an attempt to improve and enhance university performance through the use of Six Sigma approach, as it is considered a new approach for upgrading the quality levels of processes and reducing error rates in these processes. Thus, this raises the efficiency of the performance in educational institutions and brings it to an ideal form. Hence, this puts forward a major question under which other sub questions can be posed:
The major question is:
What are the orientations of The Philosophy of Assessing University Performance? And how can this university performance be assessed and enhanced using six sigma approach in the Light of Quality and Accreditation Requirements?
The sub questions of the study are: -
1. What are the orientations of The Philosophy of Assessing University Performance in the Light of Quality and Accreditation Requirements?
2. What are the policies and practices of performance assessment systems and experiences in some universities worldwide?
3. What are the international approaches and measures of assessing university performance?
4. What are the distinctive features of six sigma approach as an approach for assessing and improving university performance?
5. Practically, how can six sigma be applied to assess students’ academic performance in universities?
6. Being one of the approaches for assessing and improving institutional performance, what is the proposed perception for transforming universities into six sigma organizations?
Research Objectives:
1- Identifying the distinctive features of The Philosophy of Assessing University Performance in the Light of Quality and Accreditation Requirements.
2- Identifying the policies and practices of performance assessment systems and experiences in some universities worldwide.
3- Identifying the international approaches and measures of assessing university performance.
4- Identifying the distinctive features of six sigma approach as an approach for assessing and improving university performance.
5- Applying six sigma approach to assess students’ academic performance in universities.
6- Proposing a perception for transforming universities into six sigma organizations.
Methodology:
In the light of the nature of the research problem, the current study adopted the DMAIC methodology of Six Sigma, This is in addition the descriptive method of research.
The plan of the study:
The Study consisted of seven chapters. The first one represented the general framework of the study, and each one of the other six chapters covered thoroughly one of the above-mentioned sub questions in succession.