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Abstract
Today, it is essential for Apparel enterprises to take a place in a changing market. That is why they approaching a quality certification, either imposed by their customers or begun in the framework of a service improvement policy offered to their customers. Then they must control all the necessary conditions for obtaining and maintaining the quality expected by the customers and which are reflected during their production by the establishment of a better adapted organization and the respect procedure in all the enterprise’s sectors.
Unlike conventional assessment of business success through financial results, the work described in this thesis covers the study of Apparel business excellence through developing a self-assessment diagnostic tool; This Apparel Business assessment (ABA) tool is developed and relies on TQM and the international business excellence Models.
This tool enables the detection, the weighting and the identification of major problems of an enterprise concerning the management system performance.
The ABA diagnostic tool provides a practical benchmark for the Apparel factories to measure and establish its current position, and the research clearly demonstrates how you can use the tool results to create value, assess where you need to be and plan how you get there.
This research passed through four main Stages:
Design Assessment Questionnaire based on Extensive literature Review for TQM and international Benchmarking (Quality awards) Models. Survey the opinions of Management Experts and
Apparel Industry Leaders. Develop a new way (Diagnostic tool) of self assessing and Expressed through Software Program.
Use the Assessment results to formulate implementation strategies..