الفهرس 
INTRODUCTIONOnly 14 pages are availabe for public view
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Abstract
workplace violence was defined by several organizations; the International Labor Organization (ILO) defines workplace violence as” Incidents where staff are abused, threatened or assaulted in circumstances related to their work, including commuting to and from work, involving an explicit or implicit challenge to their safety, well-being or health”(ICN, I., & PSI, W.,2003), whereas according to the Centers for Disease Control and Prevention (CDC) workplace violence is “violent acts (including physical assaults and threats of assaults) directed toward persons at work or on duty” (CDC ”b”, 2002).