الفهرس 
Health Care Systems
Patient Flow Barriers In Emergency DepartmentsOnly 14 pages are availabe for public view
 |  | from | 177 |  |  |
| | | from | 177 | | |
Abstract
Summary The emergency department (ED) is frequently the port of entry to the health care system. The first impression of the health system for many hospitalized patients is the ED. Patient experience with ED care is a rapidly expanding area of research and focus for health-care leaders, and recent literature has demonstrated a strong correlation between high overall patient experience and improved patient outcomes, profitability, and other health-care system goals. A mismatch between patient demand and the ED’s capacity to deliver care often leads to poor patient flow and departmental crowding. These are associated with reduction in the quality of the care delivered and poor patient outcomes. Therefore, the goal of this study was to improve quality of health care services in the main emergency health facilities of Tanta city. This study objected to determine length of stay and duration of each stage of patient flow process inside the main emergency health facilities, identify barriers to patient flow, and assess patient satisfaction with the provided care.This is a cross-sectional study that included 420 patients attending the emergency departments of Tanta University Hospital and Elmenshawy General Hospital from September 2021 to September 2022. During the data collection stage, an interview was done with all study participants for two days per week all over the period of data collection, the average time spent for collecting data from every patient ranged from 5-10 minutes, data was collected using the predesigned questionnaire sheet, which was assessed for validity and reliability. It