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Abstract
The focus of this thesis is on higher education-industry supply chain management in Egypt. The purpose of this study was to investigate the direct and indirect effect of information and communication technology (ICT) on hybrid supply chain performance (HSCP) in terms of leanness, agility and leagility of the higher education institutions (HEIs) and automotive companies (ACs) in Egypt. A conceptual framework developed based on the literature was proposed and tested using questionnaires, which were filled through face-to-face in-depth interviews. A mixed methods approach (triangulation) was used to obtain greater insights and better understanding of the research relationships. The researcher in this thesis developed and used a multi-item measurement scale to assess, and then suggest for improvement, the hybridized performance {u2012}in terms of leanness, agility and leagility{u2013} of the automotive and higher education supply chains (HESC) in Egypt as two examples of manufacturing and service industries. The target population of the automotive sector was 101 organizations in the Egyptian automotive industry throughout its three main sub-sectors (multiple nodes); namely manufacturers of auto-feeding and automotive industries and CBU distributors. A sample of 84 was obtained using probability random sampling technique (i.e., 83.16% response rate). Regarding the higher education sector, a total of 63 HEIs (universities and academies) were contacted, of which 41 accepted to participate (i.e., 65.08% response rate) also through using probability random sampling technique.