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العنوان
Assessing the Uses of the Latest Electronic Marketing Elements in the Egyptian Tourism Authority’s Campaigns Using Different KPIs and Metrics /
المؤلف
Farid , Mina Soliman.
هيئة الاعداد
باحث / مينا سليمان فريد
مشرف / هالة هلالي
مشرف / سمر القصراوي
مشرف / يحيي ابو الحسن
الموضوع
Tourism.
تاريخ النشر
2016.
عدد الصفحات
215 p. :
اللغة
الإنجليزية
الدرجة
ماجستير
التخصص
السياحة والترفيه وإدارة الضيافة
تاريخ الإجازة
29/8/2016
مكان الإجازة
جامعة الاسكندريه - كلية السياحة والفنادق - الدراسات السياحية
الفهرس
Only 14 pages are availabe for public view

from 215

from 215

Abstract

This study “Assessing the Uses of the Latest Electronic Marketing Elements in the Egyptian Tourism Authority‟s Campaigns Using Different KPIs and Metrics” consists of five main chapters. The first chapter concerns a general introduction to the study, its problem, aims, importance, hypotheses, limitations, and finally the methodology used. In chapter two, the study demonstrates the different branches of electronic marketing, which are search engine marketing, search engine optimization, social media marketing and online reputation management, and their latest updates. In chapter three, the study discusses the key performance indicators, their definitions, types, and characteristics, and then the study displays the different types of key performance indicators for electronic marketing‟s branches. Subsequently, the study suggests a new touristic-based model of performance management and measurement, using different key performance indicators and metrics. Then, the study assesses, in chapter four, the Egyptian Tourism Authority (ETA) and the e-marketing campaigns within it, compared with the latest updates in the field, using the suggested model from the previous chapter. Finally, in chapter five, the study introduces its general recommendations to the ETA, in addition to offering recommendations for each branch of its e-marketing campaign.