الفهرس 
الفهرس
الفصل الأول: مدخل إلى مشكلة الدراسةيوجد فقط 14 صفحة متاحة للعرض العام
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المستخلص
ثانياً : ملخص الدراسة باللغة الإنجـليزية
Summry
First:the problem of the study:
The human element is the real driving force for the development process, so societies seek to mobilize and organize their resources and material and human energy according to plans aimed at economic development to raise the standard of living and well-being of the masses of the people. In the production and services sectors, he is the first beneficiary of the development product. There is no question as to what type of human being and the extent of his belief in the value of work, his attitudes and habits, and the extent of his participation and loyalty directly affect the rates of development and its effectiveness in all sectors. (Amal Faisal Mubarak, 2014, p. 55).
Human life is a continuous attempt to conform and adapt to the obstacles or difficulties in the environment, and these attempts at reconciliation may succeed sometimes and fail at other times, and not all of us are able to bear deprivation and failure to the same extent, because many people cannot bear the pressures of this worldly life. And the experiences of failure for them are traumatic experiences that he cannot bear. (Salwa Othman and others, 2004, p. 337).
This makes him look for someone to relieve this tension from him, and the person has gradually followed his way of striving, starting with his family, friends, or someone who gets to know him, and ends with charlatans to help him in that, but all of this has a simple effect and does not provide him with much treatment. (Youssef Abdel Wahab, 2001 , p. 277).
We find that psychiatric and mental patients suffer from a clear deterioration in social performance, inability to assume responsibility and dependence on others, and are characterized by withdrawal in social situations, which makes their social performance significantly lower. This results in clear shortcomings in their abilities to social adaptation, as well as their low level of participation with others in various social activities, and their inability to establish friendships with them. (Adel Abdullah, 2003, p. 12).
Therefore, attention must be paid to this category of patients, especially patients suffering from mental and psychological diseases, because they are manifestations of personality disorder and poor compatibility, although there is a difference between them in terms of origin and precipitating factors.
(Salwa Othman et al., 2004, p. 341).
Therefore, the researcher will focus on schizophrenia, one of the most important diseases facing therapists and psychiatrists, and in the past it was believed that there is no hope of recovery from this type of disease and some considered it a disaster as it appears early and then goes on and worsens without responding to treatment for years, and (Krapebelin) sees that These patients are exposed to problems that may be easily understood, and that they have personalities that can be studied and know the pressures they have been exposed to, and that these patients may be in a state of stagnation or a state of agitation, as they show signs of social deterioration. (Zainab Mahmoud Shukair, 2005, pg. 388).
It is a profession that has its own technical methods and methods at the theoretical and applied levels, capable of playing an effective role with other disciplines in dealing with patients with mental and psychiatric diseases in general and schizophrenia patients in particular to help them improve and strengthen their capabilities. We find that serving the individual is one of the ways of service. The social work that the social worker uses to help these patients. (Nahla El-Sayed, 1994, p. 2).
from the above it is clear that there is a close relationship between the profession of social work and the profession of psychiatry and dealing with mental illness, where the social worker is one of the members of the work team to achieve psychological treatment and has a role that is no less important than any member outside this team.
(Maryam Ibrahim Hanna and Ahmed Muhammad Al-Sanhoury, 1994, pp. 90,89).
And since the social worker is the professional person responsible for practicing the profession of social work - he is in constant need to acquire more knowledge, skills and experience, which will refine a professional personality so that he is more able to perform his responsibilities, and to contribute to a more effective role in improving professional practice. (Maher Abu Al-Maati 2000, p. 153).
This is what is referred to as the “continuous professional preparation” of the social worker to provide him with everything new, whether through periodic bulletins, scientific meetings, or training courses so that he can keep pace with these developments and raise the level of professional practice, achieving the best goals of the profession as required by the nature of work in the various fields of practice. (Maher Abu Al-Maati, 1998, pg. 203).
from this point of view, the social service seeks to adopt modern methods in order to reach high quality in the quality of professional performance of social workers. And by keeping pace with the current changes and the continuous professional preparation of social workers to provide them with knowledge, skills and all that is new through periodic bulletins and training courses in order to raise the level of professional practice with clients. (Reda Rajab Abdel Qawi, 2011, p. 1830).
Second: The importance of the study:.
1-The issue of the professional performance of social workers and the quality of this performance is of interest to academics and practitioners of social service. Several studies also recommended conducting more research on the professional performance of social workers in order to identify the obstacles that hinder their performance, and work to develop the professional practice of social work in institutions. medical.
2- The importance of this study is due to the fact that this disease usually affects between 0.85% to 3% of the total Egyptian population, and schizophrenia occurs in all societies.
3- The results of this study may benefit social workers working with schizophrenia patients to play their role by identifying them with the (cognitive - skill - and value) requirements that they need.
4- Lack of social studies and research that dealt with this subject in social service in general and individual service in particular. (Within the limits of the study).
5. Enriching the theoretical aspect of serving the individual in the field of mental health in general and with schizophrenia patients in particular.
Third: the Study Objectives:
The main objective of the study is determined: ”Determine the professional performance requirements of social workers working with schizophrenia patients in mental health institutions”.
from this main objective, a set of the following sub-objectives emerge:
1-Determining the cognitive requirements available for social workers working with schizophrenia patients in mental health institutions.
2- Determining the value requirements available to social workers working with schizophrenia patients in mental health institutions.
3-Determining the skill requirements available for social workers working with schizophrenia patients in mental health institutions.
4-Determining the obstacles facing improving the professional performance of social workers working with schizophrenia patients in mental health institutions.
5- Reaching for a proposed program to improve the professional performance of social workers working with schizophrenia patients in mental health institutions.
Fourth: The Study questions:
The main question of the study is determined: ”What are the professional performance requirements for social workers working with schizophrenia patients in mental health institutions?”
from this main question, a number of the following sub-questions emerge:
1- What are the knowledge requirements available for social workers working with schizophrenia patients in mental health institutions?
2- . What are the value requirements available for social workers working with schizophrenia patients in mental health institutions?
3- . What are the skill requirements available for social workers working with schizophrenia patients in mental health institutions?
4- . What are the obstacles facing improving the professional performance of social workers working with schizophrenia patients in mental health institutions?
5- What are the dimensions of a proposed program to improve the professional performance of social workers working with schizophrenia patients in mental health institutions?
Fifth:The Concepts of the study:
There are many concepts discussed in the study that we will mention as follows:
1. The concept of requirements:
2. The concept of professional performance:
3. The concept of schizophrenia:
Methodological Procedures:
1- Type of study: The current study belongs to the pattern of descriptive studies.
2- The Method Used:The researcher used the comprehensive survey method, which is one of the main methods used in descriptive research, in her study.
• A comprehensive social survey of social workers working in psychiatric and neurological hospitals in the governorates of Assiut and Sohag.
• A sample of families of schizophrenic patients.
3- Fields of study:
The human field: The study was applied to:
- Comprehensive social survey of families of schizophrenic patients in mental health institutions, and their number is (50).
- Comprehensive social survey of social workers in mental health institutions, numbering (21) individuals.
4- Spatial field: The spatial domain is represented by the following:
• Psychiatric, neurological and addiction treatment hospital in Sohag.
• Psychiatric and Neurological University Hospital, Assiut.
• Mental Health and Addiction Treatment Hospital in El Walidia, Assiut.
5-Time field :
It is the period that the data collection process took from the field, from 1/11/2021AD to 30/11/2021AD.
Study tools:
Data collection tools:
• A questionnaire form for families of schizophrenic patients on the professional performance requirements of social workers working with schizophrenia patients in mental health institutions.
• A questionnaire form for social workers about the professional performance requirements of social workers working with schizophrenia patients in mental health institutions.
Statistical Analysis Methods:
The data was processed by the computer using:
Statistical Package for the Social Sciences Program (SPSS.V. 24.0).
The following statistical methods have been applied:
• Frequencies, percentages, mean, standard deviation, and range.
• Stability coefficient (Alpha. Cronbach).
• Pearson correlation coefficient.
• T-test for two independent samples.
• One-way analysis of variance, and graphs.
Eighth: Results of the Study:
The results of the study concluded that the level of professional performance requirements for social workers working with schizophrenia patients in mental health institutions as determined by the families of schizophrenic patients reached (2.57), which is a high level, according to the following dimensions:
- The results of the study proved that the professional performance requirements were the highest in the value requirements, with a mean of (2.72). It is followed by the cognitive requirements with an arithmetic mean (2.5). They are followed by the skill requirements with an arithmetic average (2.49).
- To Reach the proposed training program to meet the requirements of the professional performance of the social worker with schizophrenia patients within the framework of the role theory from the perspective of individual service
First: program Goal.
Second: The foundations of the program.
Third: The philosophy on which the training program is based.
Fourth: The scientific theories that can be used in the program.
Fifth: Program tools.
Sixth: The professional skills of the program.
Seventh: The method of implementing the program.