الفهرس 
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Abstract
Blood transfusion services is an important part of modern healthcare
system which is needed for efficient medical care. Blood transfusion
centers are expected to develop a system of audit that is appropriate to
their quality standards and provided services.
The overall aim of the study is to assure standardized performance
of all operation procedures in the blood bank of Benha University
Hospitals.
This study was conducted at the blood bank of Benha university
hospitals in Benha city, kalyobia governorate. The study included all
physicians actively working in blood bank (6) and all actively working
nurses (22) participated in the study. The study was carried out during a
period of six months starting from first of November 2011 until thirty of
April 2012.
The study was conducted in 3 phases: Phase 1 comprised an
observational study to describe processes related to donating blood and to
assess knowledge of the blood bank staff about performance standards;
Phase 2 was an intervention program aiming at improving the knowledge
of the blood bank staff about performance standards and also improving
the process of selecting donors while phase 3; included an evaluation of
the intervention program by re-assessment of knowledge of the blood
bank staff and their performance.
The study included 6 physicians, 2 (33.3%) males and 4 (66.7%)
females, 3 of which had master, only 1 with doctorate and 2 residents,
ranging between 24 and 33 years old of mean 28.83±3.48 and working
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from 1 to 5 years. It also included 22 nurses, 2 (9.1%) males and 20
(90.9%) females, ranging between 22 and 52 years old of mean
39.95±8.23 and working from 2 to 34years