الفهرس 
review of literaureOnly 14 pages are availabe for public view
 |  | from | 183 |  |  |
| | | from | 183 | | |
Abstract
Satisfaction with services IS one of the most important area In healthy
services sector in the level of the search specialty health services, while the
elderly satisfaction can recognize as a tool for measuring the quality of
services. Aim of study: This study aimed to assess the elderly satisfaction
regarding health services at geriatric homes in Port Said City. Subject and
Methods: A descriptive research design was utilized with convenience
sampling of 77 elders lived at available three geriatric homes in Port-Said
City. Two tools were used to collect data of the study, an interviewing
questionnaire sheet for demographic data and modified elderly satisfaction
questionnaire. Results: Findings suggest that (69%) of elderly unsatisfied with
health services provided to them. There were statistically significant
differences between total concept of satisfaction scores and elder’s age and
enough income for treatment and food expenses, with (p=O.OOO). Conclusion:
The study concluded that the elderly unsatisfied with health services provided
to them at geriatric homes in Port Said City. Health care system reform is a
major issue in many countries to make services more accessible to the elderly
people. Recommendation: The study recommended that reinforce our
community to encourage the positive behavior toward the elderly and establish
special health services fully and appropriately equipped for the elderly.